Privacy Policy

Through Water Counseling is committed to protecting your privacy. This Privacy Policy explains how information is collected, used, and safeguarded when you visit our website.

This policy applies only to information collected through this website and does not apply to information collected through therapy services or client portals.

Information We Collect

We may collect personal information that you voluntarily provide when you:

  • Submit a contact form

  • Request information or services

  • Communicate with us via email

This information may include your name, email address, phone number, and any message you choose to send.

We may also automatically collect certain technical information when you visit our website, such as:

  • IP address

  • Browser type

  • Device information

  • Pages visited and time spent on the site

How We Use Your Information

Information collected through this website may be used to:

  • Respond to inquiries and requests

  • Communicate regarding services or scheduling

  • Improve website functionality and user experience

  • Maintain website security and comply with legal obligations

Submitting information through this website does not establish a therapist–client relationship.

Confidentiality & HIPAA Disclaimer

While we take reasonable steps to protect your information, communications through this website (including contact forms and email) are not guaranteed to be HIPAA-compliant.

Please do not submit sensitive personal or clinical information through the website. Protected health information (PHI) is collected and managed through secure systems once you become a client and complete appropriate consent and intake processes.

Cookies & Analytics

This website may use cookies and similar technologies to improve performance and analyze website traffic. Cookies help us understand how visitors use the site but do not personally identify you.

You can choose to disable cookies through your browser settings; however, doing so may affect website functionality.

Third-Party Services

This website is hosted by Squarespace, which may collect and process limited data about website visitors in accordance with its own privacy policies.

Data Security

We take reasonable administrative, technical, and physical measures to protect the information collected through this website. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Children’s Privacy

This website is not intended for children under the age of 13. We do not knowingly collect personal information from children without verified parental consent. If you believe information from a child has been submitted, please contact us so it can be removed.

Your Rights

You may request to:

  • Access or update personal information you have submitted

  • Request deletion of your personal information

  • Ask questions about this Privacy Policy

Requests can be made using the contact information below.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Effective Date: January 6, 2025

Contact Information

If you have questions about this Privacy Policy or how your information is handled, please contact:

Through Water Counseling
Holland, Michigan
throughwatercounseling@gmail.com
616-422-7775